At ZHI DING NETWORK TECHNOLOGY LIMITED, accessible from https://febequ.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and make use of our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Identification Information: We may also collect non-personal data, such as browser type, device information, IP address, and the pages you visit on our website. This helps us improve the user experience and tailor our services to your preferences.
  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that store information about your preferences. You can disable cookies in your browser settings, but this may affect the functionality of some parts of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process your orders and deliver the products you have purchased.
  • Customer Support: To respond to your inquiries, provide customer support, and resolve any issues related to your orders.
  • Marketing: With your consent, we may use your email address to send you promotional emails, updates about our products, and special offers. You can opt-out of marketing communications at any time by clicking the unsubscribe link in the email.
  • Improving Our Services: To analyze website usage, improve the user experience, and tailor our services and products to your preferences.

3. How We Protect Your Information

We take the security of your personal data seriously. We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and firewalls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery companies, and email marketing platforms. These service providers are obligated to protect your information and only use it for the purposes we specify.
  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights, investigate fraud, or comply with a court order.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
  • Opt-out: You can opt out of receiving marketing communications by following the unsubscribe link provided in our emails or by contacting us directly.

To exercise your rights, please contact us at [email protected].

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect or maintain personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.